Remove all cables connected to the laptop (power adapter, HDMI, mouse, keyboard, etc). Make sure the device is powered off. Press and hold the power button for 60 seconds to restart your laptop. When done, attach the power adapter and let the laptop charge for a couple of minutes. Afterwards, power on the device as normal.
On the Device Manager, click on Action and then click on Scan for hardware changes. Run the Power troubleshooter and disable Fast Startup: Open Control Panel > type ‘power’ in the search bar. Select ‘Choose what the power buttons do’. Click on the option that allows you to change the settings that are currently unavailable.
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